Mali is a country where access to quality information is essential for many people challenged by poverty, a literacy rate of 30 percent, and a security crisis in the north of the country. The 3-2-1 Service provides people in Mali access to information on many relevant topics including health and safety.
The current content includes information on Clean Water & Sanitation (WASH), Education, Financial Services, Gender Equality, Good Health and Well-being, and No Poverty.
Our partners support these goals with topics, messages, designed and tested to engage with Mali’s diverse population. (See below.)
All content is available in Bambara, Fulfulde, Tamasheq, Songhoï, and French.
The 3-2-1 Service is a good alternative for community health workers in Mali. They have access to all the information regarding their training module at any time to build their capacity in their local languages.
—Mr Sina Pascal Dakouo, Monitoring and Evaluation Officer for the SECPro project at the Aga Khan Foundation
The 3-2-1 Service launched in Mali in May 2017.
Orange Mali provides the 3-2-1 Service for free to its subscribers and is the mobile phone operator with the largest coverage rate in the country with nearly 8 million subscribers, as well as the first and only operator to provide 4G. Orange is the leader in the promotion of new information and communications technology in Mali with a multitude of services in addition to the 3-2-1 Service.