Mozambique: The 3-2-1 Service in Changana, Macua, and Portuguese

Maputo, Mozambique by Rosino (CC BY-SA 2.0)

Mozambicans have access to free information on Health, Water, Sanitation and Hygiene, Agriculture, Environment, Disaster Risk Reduction, Nutrition, and Weather Forecast. The service will support three national languages: Changana, Macua, and Portuguese.

The 3-2-1 Service launched in Mozambique in November 2016.

The 3-2-1 Service’s use of interactive voice response technology enables the INGC to better communicate with citizens in these remote areas where the Internet is scarce and literacy is low.

—Chemonics, “Storm Warnings in Mozambique”

Vodacom Mozambique

HNI’s partner in Mozambique for the 3-2-1 Service is Vodacom Mozambique. Since 2003 Vodacom has offered a high quality mobile network and new communication technology services to the people of Mozambique.

Mobile phone penetration in Mozambique is more than 30 percent of the population. Vodacom Mozambique has more than 6 million subscribers, and nearly one-third of the market share.

Vodacom focuses social responsibility campaign primarily through rehabilitation and construction of schools, installation of computer rooms and distribution of textbooks and school supplies throughout the country.

Partners in Mozambique

: National Disasters Management Institute (INGC) Mozambique
Content: Disaster Risk Reduction and Climate Change

: Chemonics
Coastal Cities Adaptation Project
Content: Agriculture, Disaster Risk Reduction, Environment, Health, WASH, Weather Forecast

: World Wildlife Fund
Content: Environment, Climate Change

: Viamo
Technology Platform, Marketing, Content Partner Support, Content Development

: National Cooperative Business Association
Content: Agriculture

: USAID
Coastal Cities Adaptation Project
Content: Agriculture, Disaster Risk Reduction, Environment, Health, WASH, Weather Forecast

: Mozambique Ministry of Health
Content: Health, WASH

: United Nations Development Programme
Content: Climate Change, Environment

: Mozambique Ministry of Land, Environment and Rural Development
Content: Climate Change

: Mozambique National Institute for Meteorology
Content: Climate Change, Weather

: GSMA
Content: Nutrition

: World Food Programme
Content: Disaster Risk Reduction

: Global Alliance for Improved Nutrition
Content: Nutrition